Why my account frozen/locked?

Description

Customer Service

Last Update 3 years ago

Generally, this situation will not happen, but if unfortunately you do find that your account is frozen or locked, it indicates that your account has undergone both systematic and manual review to confirm that you have committed a very serious crime or violation, or that we may be asked by a legitimate law enforcement agency to cooperate with the inventory or temporarily restrict your account. First of all, we apologize for the inconvenience we have caused you. However, you need to consider your own violations and examine why you have committed major violations. This should not happen. We have the obligation to remind you to conduct reasonable operations in accordance with the regulations. Any violation or non-compliance is strictly prohibited. We hope that we can work together to create a fair, just, compliant and law-abiding use environment. This requires you and us to work together to provide necessary protection for normal law-abiding users.

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